Peak Parcel Hub
At Peak Technologies, we are dedicated to empowering retailers to operate at their best, utilising cutting-edge technology to enhance the customer experience and streamline operations.
Explore our Peak Parcel Hub solution, tailored for frictionless returns management and optimised click-and-collect processes.
Join us as we redefine the retail landscape, providing your enterprise with the tools necessary to excel in today’s dynamic market. Experience the difference with Peak Technologies.
Arrange a meeting with our team of experts.
Discover how we can lead the way to your retail success.
Click & Collect
A tightly integrated system using customers mobile phones, colleagues enterprise computers and flexible collection lockers to ensure customers can easily manage and collect their deliveries whilst ensuring the process is recorded seamlessly.
Helps Retailers Deliver:
- Enhance customer convenience: Our click and collect service lets customers shop online and pick up orders at their preferred time and place.
- Gain a competitive edge: Efficient click and collect attracts and retains customers seeking seamless shopping experiences.
- Optimize store space: Utilize physical stores as distribution centres to maximize inventory and minimize shipping costs.
- Reduce delivery expenses: Encourage in-store pickups to cut last-mile delivery costs.
- Increase sales opportunities: Streamlined pickup experiences lead to more purchases.
- Simple locker installation: No network or power required. Lockers can be installed where needed and easily moved!
- Improve customer experience: Peak's software ensures smooth order fulfilment and pickup processes, enhancing overall satisfaction.
Automated Returns
By eliminating the wait for shipping labels and transit times, our system allows consumers to swiftly return or exchange items at physical stores, enhancing satisfaction and fostering loyalty.
- Boost Customer Convenience: In-store returns offer immediate resolution, eliminating the wait for shipping labels and transit times.
- Enhance Customer Loyalty: Swift returns demonstrate a commitment to customer service, fostering loyalty and satisfaction.
- Drive Operational Efficiency: Consolidating returns at physical stores streamlines processes, reduces shipping costs, and improves inventory management.
- Embrace Technological Innovation: Retailers leverage self-service kiosks and dedicated return counters to expedite returns, empowering customers and enhancing satisfaction.
- Simplify Automation: Our automated systems minimise keying, utilise PDF/barcode scanning, generate labels, and unlock processes seamlessly, ensuring a smooth experience for both customers and staff.
Meet your goals for employees, inventory and customer experiences.
- Improve on-shelf availability
- Modernise in-store fulfilment
- Enhance checkout experience
- Improve in-store service
- Connect physical & digital shopping
- Advance communication & collaboration
