Mobile Device Provisioning & Deployment
Outsource Mobile Logistics to Our Expert Team
Whether you require a handful of mobile devices at one site or thousands of consumer and rugged devices across multiple locations, Peak Technologies’ managed mobility services team offers Mobile Device Provisioning and Deployment Services so you can outsource all staging, provisioning and setup tasks to our team of experts. Our extensive knowledge of mobile device management (MDM), including applications, operating systems, mobile security, connectivity settings and hardware, allows us to efficiently manage everything from procuring and provisioning devices to deployment. This allows your IT departments to focus on your core business.
Our comprehensive mobile logistics solution goes beyond a standard software load. You receive mobile devices exactly suited to your company’s requirements by end-user type, kitted with accessories, labeled, packed and shipped to your individual user facility. They will be fully tested and prepared, delivered on time, on budget and as promised. We also account for all device security needs to ensure personal and corporate data is protected. Your employees can use their new devices immediately – right out of the box – with communications, charged batteries and a pre-agreed golden image. With these end-to-end services, Peak Technologies can act as or as part of your enterprise’s Mobile Center of Excellence (MCOE).
The devices we typically work with include mobile phones (smartphones, etc.), tablets, laptops, printers, barcode scanners, and more. We’re experienced with all major brands and operating systems, such as android and Apple iOS.
Typical provisioning process and deployment services include:
- Device receipt/verification, audit devices & accessories against original order
- Scan, battery charging and test
- Asset tag, application load, backup and functional test
- Configuration of voice, data, email, camera, internet, barcode symbology, etc
- Features and functions enabled/disabled
- Customizable inserts & information (sheets, cards, user instructions, etc)
- Project / mobile deployment management services
- Activation on the wireless carrier network or swap ESN, and test
Peak Technologies’ Proven Processes
Dead on Arrival (DOA) Check
On receipt of assets, checks are carried out to ensure DOAs are replaced / repaired by the hardware vendor before staging is started and to minimize DOAs being delivered to the customer.
Smart Staging
Where possible, staging is carried out using Smart Staging. Smart Staging means multiple-device software deployment to decrease time by automation while increasing throughput and accuracy, which will help to reduce lead times and errors.
Asset Reporting
A completed asset report is provided, including: Serial number, Asset number, IMEI number, SIM number, Ship to location, Ship to date, Shipping tracking number, and other customer specific relevant details (MAC address/phone number etc.).
Quality Control (QC)
Prior to shipment, quality checks are completed during hardware staging, including automated QC and testing all working components of a device to ensure it is acceptable to ship.
Golden Image Deployment
Prior to shipment, Golden Image is signed off by customer and then applied to all equipment. Automated loading prevents human error and ensures all devices are loaded consistently.
Asset Labeling
Prior to shipment, unique asset labels are applied, including a specific message or phone number (if required). Unique asset labels are also attached to accessories and consumable items. This enables tracking and traceability by the customer and Peak-Ryzex.
SIM Management
For Activation services prior to shipment, all SIM cards will be installed.
Shipping
Hardware is securely packaged to reduce the risk of damage and shipped with a copy of the completed asset report to specific sites. Tracking number and Proof of Deliveries available if required.
Why Peak Technologies is the Right Choice
Managing the device setup process in-house may initially seem like a cost-saving measure. However, provisioning and deploying new mobile devices is an extremely time-consuming process, requiring extensive knowledge of applications, wireless carriers and hardware. Ultimately, what may seem like a small task can put a significant strain on your workforce and detract from your core business initiatives.
In addition, our focus will be ensuring your mobile logistics setup is best suited for your particular business needs. This differs greatly from purchasing from OEMs or resellers, whose business models are focused solely on selling products, not properly provisioning and deploying them.
When you outsource this process to our team of experts, we ensure that your device-provisioning project is rapid and runs smoothly from end-to-end. By working with Peak Technologies, we maximize your uptime, saving you a significant amount of manpower and money. Leverage the potential of Managed Mobility in your supply chain.
Peak Technologies offers an all-in-one inclusive system for enterprise mobility management (EMM) so that your devices can be managed by experts throughout their entire lifecycle. This removes the need for multiple vendors across your mobility solution and saves you hours, money, and resources.
